We are pleased to offer shipping services exclusively within the United States. All orders are shipped from our location in California. If you have any questions about this policy or need shipping outside the United States, please email [email protected].

All orders are guaranteed to ship within 2 business days, although most ship within 1 business day.

Pre-orders

Orders containing pre-order or pre-sale items will ship once all items in the order have become available. To receive pre-order items as soon as they become available, we recommend placing separate orders for each item.

Read more about pre-orders in our Refund and Returns Policy.

Authenticity

Our sealed products are shipped in their original factory wrapping (when applicable) to ensure authenticity. Please note that we cannot be held responsible for any rips, imperfections in the wrappings, or missing or damaged components inside the factory-sealed items. If you encounter issues of this nature, we recommend contacting the original manufacturer for further assistance.

Sealed products are intended for customers to open, as designed by the manufacturers, unless otherwise specified in the listing. Please be aware that any damage to the outer packaging does not impact the contents of the box.